Before you can use the software to transfer anything between the calculator and
the PC you should ensure that the cable you purchased is plugged in and
One end of the cable plugs into the USB port on your PC. The other end of the cable plugs into the top of your calculator.
It is best to ensure that the calculator is plugged in and
switched on before you start the Connectivity software but it doesn't
really matter generally.
If the connection is not working then you will see the screen on the
right. Try unplugging the calculator and plugging it in again. Ensure that
you have fresh batteries.
problems installing the Connectivity software. In particular the driver
installation sometimes doesn't seem to
'click'. The driver is the 'translator' that lets the PC talk to
things like printers, scanners and, in this case, your calculator.
Try restarting the computer, plug the cable into the
USB port and into the calculator and switch the calculator on. If the
software still shows something like the window shown right and Windows
pops up a box telling you that you have attached new hardware and asking you
to install drivers for it then you have a problem.
The easiest way to handle this is using the Windows 'New Hardware' wizard.
Rather than allowing it to look for the driver on the web or on a CD or
floppy, choose the option that lets you choose a specific location.
Tell it to
look in the folder C:\Program Files\Hewlett-Packard\USBDriver. It will tell
you that the driver is not one that's registered with Microsoft (oh, dear we
shall die of shame!). Tell it to install anyway and it should then work
correctly. If this doesn't fix it then the most likely cause is low batteries.
You need really fresh batteries to link to the computer.
(Perform only if the above step was unsuccessful) The object of
this step is to try to force the driver to
install properly. Open the folder C:\Program Files\Hewlett-Packard\USBDriver,
which contains the driver. Find a file called
"HPx9g.inf". Use the right button of the mouse to
click on this file. A menu should pop up with a list of options on
it. Use the left button to click on the "Install"
option. Nothing will appear to happen but this does a forced install
and should fix the problem. Re-start the computer and try again. If Windows again says
that it is detecting new hardware then you have a serious problem.
I've only had this happen on 3 computers in 10 years in a large school but
when it did I was never able to fix it. Sorry. Try a different computer.